Contact / Reply within 1 business day

Tell us what you are trying to learn.

Questions about the product, pricing, Early Access, press or partnerships — this form reaches the team directly. Someone replies within one business day, in English or Japanese.

Common Inquiries

What people usually ask about

Pick the closest category and the form below switches to it automatically.

See a demo

We walk through the live product against your own use case. Usually a 30-minute call.

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Request the deck

An overview of the product, features and pricing. Someone from the team sends it over, so you can share it internally. Written in Japanese.

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Join Early Access

Apply for the three-month Early Access plan with every feature unlocked.

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Something else

Press, partnerships and hiring enquiries are welcome here too.

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Inquiry Form

Send us a message

Four fields, and a reply within one business day.

Response Promise

What to expect back

Response

Within 1 business day

A person on the team replies directly

Hours

Weekdays 10:00–18:00 JST

Closed on weekends and Japanese public holidays

Direct mail

rapiq.inquiry@deal-biz.jp

If the form does not work for you

Before You Send

A few things people ask first

Q01 Is the demo free?: Yes. We ask about your use case first, then focus the walkthrough on the features that matter to it.
Q02 What does onboarding look like?: Four steps: enquiry → demo and discovery → Early Access sign-up → account provisioning. You can be up and running the same day.
Q03 Can we work in English?: Enquiries and support are handled in English or Japanese. Note that the product interface and the service deck are currently Japanese only.